bounceball88 Privacy Policy

bounceball88 is committed to protecting the privacy and personal data of all players and visitors to bounceball88.club. We understand that when you share your personal information with us, you are placing your trust in bounceball88, and we take that responsibility seriously.

This Privacy Policy is designed to give you a clear and complete picture of how bounceball88 collects, uses, stores, shares, and protects your personal data. It also explains the rights you have over your personal data under Philippine law, and how you can exercise those rights.

By registering an account with bounceball88, accessing bounceball88.club, or using any bounceball88 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of bounceball88 services immediately.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the bounceball88 platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, bounceball88 acts as the Personal Information Controller (PIC) in respect of the personal data collected through bounceball88.club and its associated services.

As Personal Information Controller, bounceball88 determines the purposes for which, and the means by which, your personal data is processed. bounceball88 is responsible for ensuring that all personal data processing activities comply with applicable Philippine data privacy laws and regulations.

bounceball88 collects the following categories of personal data from players and visitors:

3.1 Identity & Registration Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement under Philippine law)
• Gender
• Nationality and country of residence
• Username and account credentials (password stored in encrypted form only)

3.2 Contact Data

• Email address
• Mobile phone number (Philippine mobile numbers accepted, including Globe, Smart, and DITO)
• Residential address, including barangay, city or municipality, province, and postal code

3.3 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., Philippine passport, driver's licence, SSS ID, PhilSys National ID, UMID, Voter's ID)
• Proof of address documents (e.g., utility bills, bank statements issued within the last three months)
• Proof of payment method (e.g., screenshot of GCash account, bank account details)
• Selfie or live photo for identity verification purposes, where required

3.4 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment methods used (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, InstaPay, PESONet)
• Account balance history
• Bonus and promotional credit records
• Payment method identifiers (e.g., GCash mobile number, bank account number — stored in masked form where possible)

3.5 Gaming Activity Data

• Game session records, including games played, bets placed, wins, and losses
• Responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests)
• Bonus and promotion participation history

3.6 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session timestamps and duration
• Referring URL and navigation path within bounceball88.club

3.7 Communications Data

• Records of communications between you and bounceball88 customer support, including live chat transcripts and email correspondence
• Feedback, complaints, and survey responses submitted to bounceball88

bounceball88 collects your personal data through the following means:

• Direct Registration: When you create a bounceball88 account, you provide identity, contact, and account credential data directly through the registration form.
• KYC Verification Submissions: When you submit identity documents and proof of address to complete account verification, bounceball88 collects and stores those documents securely.
• Deposits & Withdrawals: When you make a deposit or request a withdrawal, transaction data is collected automatically through our payment processing integrations with GCash, PayMaya, and Philippine banking partners.
• Platform Usage: As you use bounceball88.club, technical and gaming activity data is collected automatically through server logs, session tracking, and analytics tools.
• Customer Support Interactions: When you contact bounceball88 via live chat or email, communications data is collected and retained for quality assurance and dispute resolution purposes.
• Cookies & Tracking Technologies: bounceball88 uses cookies and similar technologies to collect technical and behavioural data. See Section 10 for full details.
• Third-Party Sources: bounceball88 may receive data about you from third-party identity verification providers, fraud prevention services, and payment processors where necessary to verify your identity or comply with legal obligations.

bounceball88 uses your personal data for the following purposes:

Under the Philippine Data Privacy Act of 2012, bounceball88 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and bounceball88 — specifically, to operate your player account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR licensing requirements, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for bounceball88's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — bounceball88 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

bounceball88 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other Philippine payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by bounceball88 to verify your identity and comply with regulatory requirements.
• Fraud Prevention & Security Services: Third-party fraud detection and cybersecurity providers who assist bounceball88 in protecting the platform and its players from fraudulent activity.
• Game Software Providers: Licensed game developers and studios whose games are available on the bounceball88 platform may receive limited technical data necessary to deliver their games to your device.
• IT & Hosting Providers: Cloud hosting and infrastructure providers who store and process data on behalf of bounceball88 under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulatory obligation.
• Legal & Professional Advisers: Lawyers, auditors, and other professional advisers engaged by bounceball88, subject to professional confidentiality obligations.

bounceball88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your bounceball88 account and for a period of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• KYC & Identity Verification Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, as required by AMLC regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine financial record-keeping obligations.
• Customer Support Communications: Retained for two (2) years from the date of the last communication, for dispute resolution and quality assurance purposes.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.
• Technical & Log Data: Retained for up to twelve (12) months from the date of collection, unless required for longer retention in connection with a security investigation or legal proceeding.

Upon expiry of the applicable retention period, bounceball88 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Where anonymisation is not technically feasible, data will be securely destroyed.

bounceball88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and bounceball88.club is encrypted using industry-standard SSL/TLS protocols.
• Password Hashing: Account passwords are never stored in plain text. bounceball88 uses strong cryptographic hashing algorithms to store password data securely.
• Access Controls: Access to personal data within bounceball88 is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security training.
• Secure Data Centres: bounceball88 data is hosted in secure, access-controlled data centre facilities with physical security measures including CCTV, biometric access controls, and 24/7 monitoring.
• Regular Security Audits: bounceball88 conducts regular internal and third-party security assessments, penetration testing, and vulnerability scans to identify and address potential security weaknesses.
• Incident Response: bounceball88 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, bounceball88 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act.

bounceball88.club uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and collect analytical data about how the site is used. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the bounceball88 platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — to provide a more personalised experience.
• Analytical Cookies: bounceball88 uses analytical cookies to understand how players interact with the platform, which pages are most visited, and where technical issues may occur. This data is used in aggregate and anonymised form to improve the bounceball88 service.
• Security Cookies: These cookies assist bounceball88 in detecting and preventing fraudulent activity, bot traffic, and other security threats on the platform.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of bounceball88.club. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bounceball88:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data that bounceball88 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that bounceball88 holds about you. You may update certain account details directly through your bounceball88 account dashboard.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other legal basis for processing. This right is subject to bounceball88's legal obligations to retain certain data under Philippine law.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to bounceball88's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that bounceball88 has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." bounceball88 will respond to all verified requests within thirty (30) calendar days of receipt, in accordance with the requirements of the Philippine Data Privacy Act.

bounceball88 strictly enforces the 21+ age requirement for all players in compliance with Philippine law governing casino-style online gambling. bounceball88 does not knowingly collect personal data from individuals under the age of 21.

If bounceball88 discovers or has reason to believe that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data collected, and return any deposits made, subject to verification of the individual's identity and age.

If you are a parent or guardian and believe that your child under the age of 21 has registered with bounceball88 or provided personal data to bounceball88, please contact us immediately at [email protected] so that we can take prompt action.

bounceball88 primarily processes and stores personal data within secure facilities. In certain circumstances, personal data may be transferred to, or accessed by, service providers or partners located outside the Philippines — for example, in connection with cloud hosting infrastructure, identity verification services, or game software providers.

Where personal data is transferred outside the Philippines, bounceball88 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act. These safeguards may include:

• Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission
• Transfers to countries or organisations that have been assessed as providing an adequate level of data protection
• Other legally recognised transfer mechanisms under Philippine data privacy law

You may request further information about the safeguards applicable to international transfers of your personal data by contacting our Data Protection Officer.

bounceball88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, bounceball88 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how bounceball88 is protecting your personal data. Your continued use of bounceball88.club following the posting of an updated Privacy Policy constitutes your acceptance of the changes.

If you have any concerns about changes to this Privacy Policy, please contact our Data Protection Officer before continuing to use bounceball88 services.

bounceball88 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the details below:

• Email: [email protected] — please include "Data Privacy" or "DPO Request" in the subject line
• Live Chat: Available 24/7 directly on bounceball88.club
• Website: bounceball88.club

bounceball88 aims to respond to all data privacy enquiries within fifteen (15) business days. For formal data subject rights requests, the response period is thirty (30) calendar days as required by the Philippine Data Privacy Act.